The window
Seven days from delivery on everything except tailoring, which gets ten. The garment must be unworn, unwashed, undamaged, and carrying its original tags.
What cannot be returned
Items marked final sale, and anything altered by a tailor after delivery.
How it works
Raise the return from your account or by email. We schedule a free reverse pickup where the courier serves your PIN code; elsewhere we reimburse a self-shipped return up to ₹150 on production of the receipt.
Refunds
Processed within 3–5 working days of the parcel arriving and passing inspection. Prepaid refunds return to the original payment method and typically appear within another 2–4 working days depending on your bank. COD refunds go by bank transfer to details you supply.
Exchanges
Size exchanges are free both ways, subject to stock, and ship once the original garment is back with us.
Damaged or wrong items
Email [email protected] within 48 hours of delivery with photographs. We replace or refund in full, including any shipping you paid.